3) If possible, let is fan dry or air dry for at least three to four days. 2) Do not move your laptop around much and keep it level. Here are important things to be aware of: 1) unplug your laptop from the outlet and don’t try to turn it on. Ouch and so sorry to hear that! Liquid and computers don’t mix well. **We do offer priority battery service for $150 which gets your laptop back to you within 24 hours for batteries we stock as mentioned above! I spilled liquid on my laptop, can you tell me how much it will cost to fix? We would love nothing more than to order your battery from Apple and allow you to take your laptop home while you wait for the new battery to arrive but Apple does not allow us to do that unfortunately. For newer laptop models, batteries need to be ordered from Apple due to the complex nature of the repair and will fall under the 5-7 day minimum turnaround time. My laptop needs a new battery, do I have to drop off my computer for 5-7 days?įor older model laptops we stock most of the batteries needed to complete a repair within 48 hours (Within 24 Pre-COVID).
#Send in your computer to mac for repair serial#
Please call Apple back and request a case # tied to your units serial #, then we can help you! My keyboard need to be replaced, can I get it replaced quickly?Īs with all repairs, we first need to do a diagnosis then order the part needed from Apple so our 5-7 day minimum turnaround time still applies as mentioned above. A case # is an internal Apple # that won’t help us help you. Apple support gave me a case # in order to get a repair at no cost, is this all you need from me? Once the diagnostics are complete, we will reach out to you with the issues we’ve found along with the cost of the repair in order to get your permission to proceed with the repair. Under normal circumstances we diagnose and repair computers faster than Apple does but nowadays it takes us between 5-7 days minimum to get back to you with a diagnosis and possibly longer as we wait for parts to arrive and to complete a repair. Sorry, we currently do not fix iPhones! Your best bet for official Authorized iPhone service is visit this Apple site: How quickly can I get my computer repaired? The best initial step to take is to call Apple support at (800) 275-2273 and have them walk you through some basic troubleshooting steps and if they determine you need to pay us a visit then please read through the rest of the FAQ’s below and our “Before Arriving Page” located at the top under “Services” before paying us a visit… My iPhone screen is broken do you fix iPhones? Fee based scheduled remote support is available though.
#Send in your computer to mac for repair free#
Unfortunately Apple does not reimburse us to provide free phone support, normally we would happily spend a few minutes to go over what is ailing your Mac, but with Apple stores being closed, sadly, we don’t have much time to spare or give away.
Can you help me troubleshoot my computer over the phone?
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